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She hung up on them because she already knew about the scam, but we were able to get the number they supposedly called from: 648-123-4572. Enterprises providing repair and maintenance services for personal and household goods are generally focused on household clients.
France accounted for almost a third (32.7 %) of the EU-27's value added within the repair of computers and personal and household goods sector in 2017, a considerably greater share than recorded by any of the other EU Member States — see Figure 3. It should be noted that even in those countries with the largest repair of computers and personal and household goods sectors, the contribution of this activity to the non-financial business economy remained low: for example, in France and Croatia it accounted for just 0.3 % of non-financial business economy value added — the highest shares among any of the Member States.
In employment terms, the share of the repair of computers and personal and household goods sector in the non-financial business economy employment peaked at 0.46 % in Spain and 0.44 % in Greece, while shares less than 0.15 % were recorded for Luxembourg and Austria.
Then when i replied if there is malicious software on those computers i will remove it myself." aparently that made her angry, and she replied in a rather unpleasant way, and i quote: You are not an educated computer technician, so that will not be possible." then i just laughed and told her to shut up, at that poing i knew very well that she was no microsoft employee, and interistingly enough she pretty much yelled, no, you shut up!.
She then told me that there had been downloaded malicious software on 2 of our computers. I received a call today on a different number, before they could say anything other than they worked for windows, I told them the call was being recorded and they were calling a business line…they hung up immediately.
Being a member of the Microsoft Partner Program means we work very closely with Microsoft so that we can build more knowledgeable staff to help provide the best possible service to our customers. At this point I made a made a friendly suggestion as to what he and his mother could do to themselves, at which point he angrily returned the sentiment and hung up. Oh well, you just can't please some people.
Average personnel costs per employee ranged from EUR 36 000 per employee for the repair of computers and communication equipment — just above the average of EUR 34 700 for the whole of the non-financial business economy — to EUR 22 300 per employee for the repair of personal and household goods.
Indeed, they generated less than half (44.1 %) of the added value within the EU-27's repair of computers and personal and household goods sector in 2017, while the relative shares for small enterprises (employing 10 to 49 persons) and for large enterprises (employing 250 or more persons) were considerably higher, at 15.9 % and 27.4 % respectively.
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